Terms and Conditions
1.1 Work will only commence on any project once a deposit (or payment in full for smaller items) is received along with all the materials.
1.2 On large items, the deposit required will be 50% of the service charges plus the cost of all materials needed to start the project. A payment plan can be set up and agreed between ourselves and the client only before the job has begun and unable to be changed once work has commenced. On any small job, where a one off total cost has been quoted the sum of the total amount will be paid in full before work commences or unless otherwise agreed between ourselves and the client. All deposits are non refundable.
1.3 Delivery/Collection of the item in question will be paid for and organised by the client unless otherwise discussed before work begins.
1.4 No returns will be accepted on any custom made orders or bespoke work. If an item is faulty we will endeavour to fix this problem before any refund is considered. If you have any concerns or problems with the work that has been carried out, please make these problems known to us, in writing, within 14 days of receipt of goods.
1.5 A deadline for the job in question will be decided between the client and ourselves before work begins and cannot be changed at a later date.
1.6 All furniture will be reupholstered in a fabric that is fire retardant and complies with the Furniture and Furnishings (fire Safety ) Regulations 1988/1989, 1993 and 2010 for domestic upholstered furniture, furnishings and other products containing upholstery.